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  2. Customer Service Showdown: How Netflix and Sirius XM ... - AOL

    www.aol.com/customer-showdown-netflix-sirius-xm...

    Image source: Getty Images. Customer service quality -- a sign of deeper differences. Sirius XM's difficult cancellation process may result in a few more months of service payments from clients on ...

  3. Where Will Sirius XM Be in 1 Year? - AOL

    www.aol.com/finance/where-sirius-xm-1-103000351.html

    Like Sirius, Netflix had stubbornly stayed a premium subscription service for a long time, but it eventually relented and unveiled a lower-cost ad-supported subscription tier two years ago.

  4. SiriusXM sued for allegedly trapping customers in unwanted ...

    www.aol.com/news/siriusxm-sued-allegedly...

    SiriusXM claimed it “was not able to locate any cancellation request” from the customer, James said. SiriusXM can cancel a subscription with a “simple click of a button,” noting that ...

  5. Account Management - AOL Help

    help.aol.com/products/my-account

    A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Discover how to enable, sign in with, and manage your security key. Account Management · Apr 29, 2024

  6. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...

  7. SiriusXM sued for 'trapping' subscribers in its cancellation ...

    www.aol.com/siriusxm-sued-trapping-subscribers...

    "Then, when trying to speak to a customer service representative in order to cancel, the wait times are exorbitant. When I finally spoke to the first customer representative and explained that I had

  8. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  9. XM Satellite Radio - Wikipedia

    en.wikipedia.org/wiki/XM_Satellite_Radio

    In contrast to its high-quality broadcasts, Sirius/XM's customer service has drawn fire from some state governments. In October 2010, Richard Cordray, Ohio's Attorney General, began investigating complaints regarding Sirius XM's policies on billing, customer solicitation, and subscription renewals and cancellations.

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