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Once signed in, check your Address book Contacts. If you see your contacts here, sign out of Desktop Gold and sign back in. If the problems persist, refer to the solution below. 3. Uninstall and reinstall Desktop Gold - Review our help article to uninstall and reinstall Desktop Gold.
If your AOL Desktop Gold contacts are missing, try the solutions listed below. Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window
6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click Save.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.
If you've deleted your contacts or are suddenly missing some, don't worry! Contacts can be restored to automatic save points in time. Caution - The restore will replace any changes or additions made to your contacts since that time, including contacts you have added after that date. 1. Click the Contacts Icon next to settings. 2. Click More ...
The Address Book in Desktop Gold helps you keep track of email addresses, phone numbers, mailing addresses, birthdays, and anniversaries of your contacts. You can sort your Address Book by last name, first name, email address, screen name, telephone number, or category. Just use the Quick Find box to easily search through your contacts. Add a ...
Change any of the following settings, then click Save to finalize your selection: • Inbox Style Select what type of inbox you want. • Mail Away Message Create and enable away messages. • Contacts Choose how you want your Contacts displayed and sorted. • New Mail Select the sound you want played when new email arrives.
View my plan Restore a missing AOL Desktop Gold icon or shortcut There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.