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If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work ...
If you don't have dial-up, you'll need to try some other steps to fix problems with broadband connections. An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps:
WPS is a wireless method that is used to connect certain Wi-Fi devices such as printers and security cameras to the Wi-Fi network without using any password. In addition, there is another way to connect called WPS Pin that is used by some devices to connect to the wireless network. [ 1 ]