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  2. Knowledge worker - Wikipedia

    en.wikipedia.org/wiki/Knowledge_worker

    There are seven levels or scales of knowledge work, with references for each are cited. Knowledge work (e.g., writing, analyzing, advising) is performed by subject-matter specialists in all areas of an organization. Although knowledge work began with the origins of writing and counting, it was first identified as a category of work by Drucker ...

  3. Work systems - Wikipedia

    en.wikipedia.org/wiki/Work_systems

    In contrast, the work system approach defines work system carefully and uses it as a basic analytical concept. A work system is a system in which human participants and/or machines perform work (processes and activities) using information, technology, and other resources to produce products/services for internal or external customers.

  4. Knowledge engineering - Wikipedia

    en.wikipedia.org/wiki/Knowledge_engineering

    These issues led to the second approach to knowledge engineering: the development of custom methodologies specifically designed to build expert systems. [1] One of the first and most popular of such methodologies custom designed for expert systems was the Knowledge Acquisition and Documentation Structuring (KADS) methodology developed in Europe.

  5. Knowledge management - Wikipedia

    en.wikipedia.org/wiki/Knowledge_management

    Knowledge retention is part of knowledge management. It helps convert tacit form of knowledge into an explicit form. It is a complex process which aims to reduce the knowledge loss in the organization. [67] Knowledge retention is needed when expert knowledge workers leave the organization after a long career. [68]

  6. Knowledge management software - Wikipedia

    en.wikipedia.org/wiki/Knowledge_management_software

    Knowledge management systems (software) include a range of about 1,500 or more different approaches to collect and contain information to then build knowledge that can be searched through specialised search tools. These include concept building tools and/or visual search tools that present information in a connected manner not originally ...

  7. Knowledge-based systems - Wikipedia

    en.wikipedia.org/wiki/Knowledge-based_systems

    A knowledge-based system (KBS) is a computer program that reasons and uses a knowledge base to solve complex problems. Knowledge-based systems were the focus of early artificial intelligence researchers in the 1980s. The term can refer to a broad range of systems.

  8. Knowledge management system - Wikipedia

    en.wikipedia.org/?title=Knowledge_management...

    This page was last edited on 31 January 2021, at 12:11 (UTC).; Text is available under the Creative Commons Attribution-ShareAlike 4.0 License; additional terms may apply.

  9. Knowledge-centered support - Wikipedia

    en.wikipedia.org/wiki/Knowledge-centered_support

    Knowledge-Centered Service (KCS; previously known as Knowledge-Centered Support) is a service delivery method that focuses on knowledge as a key asset of the organization implementing it. Development began in 1992 by the Consortium for Service Innovation , [ 1 ] a non-profit alliance of service organizations.