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Each airline will create their own booking record with a unique record locator, which, depending on service level agreement between the CRS and the airline(s) involved, will be transmitted to the CRS and stored in the booking. If an airline uses the same CRS as the travel agency, the record locator will be the same for both.
In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
Passengers with e-tickets are required to check-in at the airport for a flight in the usual manner, except that they may be required to present an e-ticket itinerary receipt or personal identification, such as a passport, or credit card. They can also use the Record locator, often called booking reference, a code of six letters and digits ...
The ticket's full designation is "passenger ticket and baggage check". For most of the history of commercial aviation, tickets for air travel were printed on paper. In time, the form of the paper ticket was standardized, with particular information shown in particular places on the ticket coupon.
The first computerized booking system was the little-known Trans-Canada Air Lines (today's Air Canada) system, ReserVec developed by Ferranti Canada. It started to be delivered in April 1961 and by January 24, 1963 completed the airline switch-over from the manual systems.
Air India became the first Asian airline to operate freighters when Air India Cargo was set up in 1954 and started its freighter operations with a Douglas DC-3 aircraft. [16] Air India Cargo ended freighter aircraft operations in early 2012. [124] Alliance Air was a wholly owned subsidiary of Indian Airlines established on 1 April 1996.
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Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution systems (GDSs) to book and sell tickets for multiple airlines. Most airlines have outsourced their CRSs to GDS companies, [ 1 ] which also enable consumer access through Internet gateways.