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  2. Telephone call recording laws - Wikipedia

    en.wikipedia.org/wiki/Telephone_call_recording_laws

    Telephone call recording laws are legislation enacted in many jurisdictions, such as countries, states, provinces, that regulate the practice of telephone call recording. Call recording or monitoring is permitted or restricted with various levels of privacy protection, law enforcement requirements, anti-fraud measures, or individual party consent.

  3. Call-recording services - Wikipedia

    en.wikipedia.org/wiki/Call-recording_services

    A call recording service is a commercial enterprise that can record telephone calls for a fee.. For example, a lawyer needing to record conversations with clients, for example, must be able to capture calls from an office telephone system, from a mobile phone, and a home line.

  4. Automatic message accounting - Wikipedia

    en.wikipedia.org/wiki/Automatic_Message_Accounting

    Automatic message accounting (AMA) provides detailed accounting for telephone calls. When direct distance dialing (DDD) was introduced in the US, message registers no longer sufficed for dialed telephone calls. The need to record the time and phone number of each long-distance call was met by electromechanical data processing equipment.

  5. How to Identify and Report Medicare Scam Calls - AOL

    www.aol.com/lifestyle/identify-report-medicare...

    Call Medicare directly at 800-633-4227 (TTY: 877-486-2048). Call the U.S. Department of Health and Human Services Office of Inspector General at 800-447-8477 (TTY: 800-377-4950) or submit a report ...

  6. How to identify Medicare scam calls - AOL

    www.aol.com/identify-medicare-scam-calls...

    Medicare scam calls are a type of identity theft. The goal of most calls is to obtain a person’s Medicare number and other sensitive information, such as bank account or Social Security numbers.

  7. Electronic health records in the United States - Wikipedia

    en.wikipedia.org/wiki/Electronic_health_records...

    Federal and state governments, insurance companies and other large medical institutions are heavily promoting the adoption of electronic health records.The US Congress included a formula of both incentives (up to $44,000 per physician under Medicare, or up to $65,000 over six years under Medicaid) and penalties (i.e. decreased Medicare and Medicaid reimbursements to doctors who fail to use ...

  8. Voice logging - Wikipedia

    en.wikipedia.org/wiki/Voice_logging

    Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).

  9. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    In telecommunications, an audio response unit (ARU) (often included in IVR systems) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day. ARUs increase the ...

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