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In 2015, Zomato started its food delivery service in India, [24] initially partnering with companies such as Delhivery and Grab to fulfill deliveries from restaurants that did not have their own delivery service. [25] In April 2015, Zomato acquired the American online table reservation platform NexTable, which was subsequently renamed Zomato ...
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The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...