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Toshiba invested a total of ¥319.9 billion in R&D in the year ended 31 March 2012, equivalent to 5.2 percent of sales. [116] Toshiba registered a total of 2,483 patents in the United States in 2011, the fifth-largest number of any company (after IBM, Samsung Electronics, Canon and Panasonic). [116]
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A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
In general, Internet service in the Philippines is still too unaffordable for majority of the population. The prices are declining but the market continues to struggle against low entry level packages. [21] From being the "texting capital of the world," the Philippines has one of the heaviest social media usage globally.
Globe Telecom, Inc., commonly shortened as Globe, is a major provider of telecommunications services in the Philippines.The company operates the largest mobile network in the Philippines and one of the largest fixed-line and broadband networks.