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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  3. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Assist by AOL is a separate service which provides support that is not specific to your AOL account, but for nearly any device in your home, including computers, mobile phones, printers, routers ...

  4. TR-069 - Wikipedia

    en.wikipedia.org/wiki/TR-069

    The protocol addresses the growing number of different Internet access devices such as modems, routers, gateways, as well as end-user devices which connect to the Internet, such as set-top boxes, and VoIP-phones.

  5. Wi-Fi - Wikipedia

    en.wikipedia.org/wiki/Wi-Fi

    Routers often incorporate a digital subscriber line modem or a cable modem and a Wi-Fi access point, are frequently set up in homes and other buildings, to provide Internet access for the structure. Similarly, battery-powered routers may include a mobile broadband modem and a Wi-Fi access point. When subscribed to a cellular data carrier, they ...

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  7. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  8. Internet outage - Wikipedia

    en.wikipedia.org/wiki/Internet_outage

    The outage occurred during an update to the company's core IP network that resulted in the deletion of a routing filter on its distribution routers, which caused all possible routes to the internet to pass through the routers, exceeding the capacity of the routers on its core network. 1 day: Network Update: Internal: Full 2022 2021–2023 ...

  9. Wireless router - Wikipedia

    en.wikipedia.org/wiki/Wireless_router

    Some dual-band wireless routers operate the 2.4 GHz and 5 GHz bands simultaneously. Wireless controllers support a part of the IEEE 802.11-standard family and many dual-band wireless routers have data transfer rates exceeding 300 Mbit/s (For 2.4 GHz band) and 450 Mbit/s (For 5 GHz band). Some wireless routers provide multiple streams allowing ...