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2. General Schedule (US civil service pay scale) - Wikipedia

   en.wikipedia.org/wiki/General_Schedule_(US_civil...

   In December 2007, the President's Pay Agent reported that an average locality pay adjustment of 36.89% would be required to reach the target set by FEPCA (to close the computed pay gap between federal and non-federal pay to a disparity of 5%). By comparison, in calendar year 2007, the average locality pay adjustment actually authorized was 16.88%.

3. Payroll - Wikipedia

   en.wikipedia.org/wiki/Payroll

   Semi-monthly — 18.0% — Twenty-four pay periods per year with two pay dates per month. Compensation is commonly paid on either the 1st and the 15th day of the month or the 15th and the last day of the month and consists of 86.67 hours per pay period. Monthly — 4.4% — Twelve pay periods per year with a monthly payment date.

4. Customer service representative - Wikipedia

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   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

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   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Employee engagement - Wikipedia

   en.wikipedia.org/wiki/Employee_engagement

   Research suggests businesses that provide paid parental support policy realized a 70% increase in workers productivity. [33] Moreover, firms that provided paid parental leave gained a 91% increase in profits, by providing parents with resources to balance both work and personal life. [34]

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9. Human resource metrics - Wikipedia

   en.wikipedia.org/wiki/Human_resource_metrics

   Cost per hire: It is the cost associated with a new hire. It is not only important to know how much it cost in hiring, but it is also important to see if the money spent is used to hire right people. (Boudreau; Lawler & Levenson, 2004) [3] Time to fill: It is the total days to fill up a job opening per each job. The shorter the time, the more ...