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  2. Fix issues with AOL Mail image challenges - AOL Help

    help.aol.com/articles/what-should-i-do-if-i-get...

    Before you attempt another image challenge, clear the cache on your web browser. If you're still prompted to retake the image challenge multiple times a day, you might have a more serious issue. Check out the Security Center for info about recommended antivirus software and reset your password to make sure it's secure.

  3. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.

  4. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...

  5. CAPTCHA - Wikipedia

    en.wikipedia.org/wiki/Captcha

    This CAPTCHA (reCAPTCHA v1) of "smwm" obscures its message from computer interpretation by twisting the letters and adding a slight background color gradient.A CAPTCHA (/ ˈ k æ p. tʃ ə / KAP-chə) is a type of challenge–response test used in computing to determine whether the user is human in order to deter bot attacks and spam.

  6. reCAPTCHA - Wikipedia

    en.wikipedia.org/wiki/ReCAPTCHA

    The following year, Google began to deploy a new reCAPTCHA API, featuring the "no CAPTCHA reCAPTCHA"—where users deemed to be of low risk only need to click a single checkbox to verify their identity. A CAPTCHA may still be presented if the system is uncertain of the user's risk; Google also introduced a new type of CAPTCHA challenge designed ...

  7. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  8. Multi-factor authentication - Wikipedia

    en.wikipedia.org/wiki/Multi-factor_authentication

    The basic principle is that the key embodies a secret that is shared between the lock and the key, and the same principle underlies possession factor authentication in computer systems. A security token is an example of a possession factor. Disconnected tokens have no connections to the client computer. They typically use a built-in screen to ...

  9. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1. Sign in to your AOL account with your password. 2. Enter the verification code sent to your phone. 3. Click ...