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  2. Buyer decision process - Wikipedia

    en.wikipedia.org/wiki/Buyer_decision_process

    They are the univariate model (He called it the "simple scheme".) in which only one behavioral determinant was allowed in a stimulus-response type of relationship; the multi-variate model (He called it a "reduced form scheme".) in which numerous independent variables were assumed to determine buyer behavior; and finally the "system of equations ...

  3. Buying center - Wikipedia

    en.wikipedia.org/wiki/Buying_center

    Buy class or situation. The "Buygrid" model developed by Robinson et al. in 1967 classified "buy classes" as "straight rebuy", "modified rebuy" or "new task", [6] also referred to as "new task buying". [7] Michelle Bunn extended this range to six basic buying situations in a 1993 article: [8] Casual purchasing involving no search or analysis

  4. Purchase funnel - Wikipedia

    en.wikipedia.org/wiki/Purchase_funnel

    Many different business-to-consumer purchase models exist in marketing today, but it is generally accepted that the modern business-to-business purchase funnel has more stages, considers repurchase intent, and takes into account new technologies and changes in consumer purchase behavior. [3] [4] As a model, the buying funnel has been validated ...

  5. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Consumer behaviour is the study of individuals, groups, or organisations and all activities associated with the purchase, use and disposal of goods and services.It encompasses how the consumer's emotions, attitudes, and preferences affect buying behaviour.

  6. Go-to-market strategy - Wikipedia

    en.wikipedia.org/wiki/Go-to-market_strategy

    Customer behavior: Studying the customer's behavior related to the product or service such as the customer buying from a competitor or examining the responsiveness to selling effort; Geography: Geographical locations of prospective buyers; Application and use of the product or service by the customer

  7. Choice modelling - Wikipedia

    en.wikipedia.org/wiki/Choice_modelling

    Imagine a car dealership that sells both luxury cars and used low-end vehicles. Using the utility maximisation principle and assuming an MNL model, we hypothesise that the decision to buy a car from this dealership is the sum of the individual contribution of each of the following to the total utility. Price; Marque (BMW, Chrysler, Mitsubishi)

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    For example, through the analysis of a customer base's buying behavior, a company might see that this customer base has not been buying a lot of products recently. After reviewing their data, the company might think to market to this subset of consumers differently to best communicate how this company's products might benefit this group ...

  9. Business model canvas - Wikipedia

    en.wikipedia.org/wiki/Business_Model_Canvas

    The business model canvas is a strategic management template used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.