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Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have ...
"The complaints filed with BBB are not only a barometer of customer satisfaction, but the. Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North ...
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Satellite Television has been a staple with every US household for ages – or it would be more appropriate to remark that no American house is complete without satellite TV connection, even in ...
On June 3, 2009, satellite service provider EchoStar was found by Marshall, Texas, federal district court judge David Folsom to be in contempt of a permanent injunction against using some of TiVo's technology and was required to pay the DVR pioneer $103.1 million plus interest. On May 3, 2011, DISH Network Corporation and EchoStar Corporation ...
U.S. residential satellite TV receiver dishes. Currently, there are two primary satellite television providers of subscription based service available to United States consumers: DirecTV and Dish Network, which have 21 and 10 million subscribers respectively. [1] [2]
A multiple-system operator (MSO) is an operator of multiple cable or direct-broadcast satellite television systems. A cable system in the United States, by Federal Communications Commission (FCC) definition, is a facility serving a single community or a distinct governmental entity, each of which has its own franchise agreement with the cable company.
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