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By 2011, the online store was selling textbooks at a discount and renting texts, allowing searching by textbook ISBN, author, and title, selecting a 2, 3, or 6 month (semester) rental period, and shipping options. Once the semester is over, books are returned with a free return shipping label, [5] or in person at 11 depots. [6]
However, Amazon has extended the return window for the holiday season — most items shipped between Oct. 1 and Dec. 31 can be returned until Jan. 31, 2021. In order to receive a full refund ...
But note that each return needs its own return label; don’t include items from different orders or deliveries in the same package, which could confuse the process. Next, box up your return and send.
Users browse books online and have their choices home-delivered, rather than physically visiting a library to borrow a book. This e-commerce model is comparable to the video rental service provided Netflix. In 2009, online book rental was gaining popularity in India, with a number of websites offering free doorstep delivery for a small monthly fee.
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Many companies renting physical books also rent e-books. Since e-book rental distribution rights are totally different from physical books many smaller companies are not able to rent e-books from standard publishers like McGraw-Hill, Pearson, Prentice Hall, Cengage, etc due to the high licensing fees required for rental rights.
Amazon has changed its return policy in an effort to cut down on costs. Amazon customers used to be able to drop off returns at UPS stores free of charge, but now the world's largest online ...
Local bookstores in the Seattle area described wariness over the physical presence of Amazon.com, with the University Book Store in the U District noting "different spending patterns" two months after the opening of Amazon's store; an Amazon spokesperson dismissed the notion that Amazon Books would interfere with independent bookstores and their operations, stating that "offline retail is a ...