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2. Remote job entry - Wikipedia

   en.wikipedia.org/wiki/Remote_Job_Entry

   Conversational Remote Job Entry (CRJE) [5] is a component of OS/360 and OS/VS1 that provides job submission, job retrieval and editing for a user at an interactive terminal. Remote Entry Services] [6] [7] (RES) is a component of OS/VS1 that provides RJE services. An RES workstation operator may have complete console control of the job flow ...

3. Computer operator - Wikipedia

   en.wikipedia.org/wiki/Computer_operator

   The computer operator normally works in a server room or a data center, but can also work remotely so that they can operate systems across multiple sites. Most of their duties are taught on the job, [citation needed] as their job description will vary according to the systems they help to manage. Responsibilities of a computer operator may include:

4. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

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