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Here's how to respond and avoid losing customers in the process. Bad reviews can inflict some serious long-term damage. Here's how to respond and avoid losing customers in the process.
If you're like a lot of people, negative feedback can be rough to hear, and you might get defensive or upset or shut down. But those reactions, while 5 tips for responding to negative feedback at work
Before the cause of the review bomb was known, the game's director Kotaro Uchikoshi used social media to ask for help from fans, who responded by posting positive reviews of the game in an effort to cancel out the negative review bomb. When Metacritic became aware of the review bombing, the negative reviews were removed from the game's page but ...
The reliability of customer reviews has been questioned. [1] Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2]
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Review sites are generally supported by advertising. Some business review sites may also allow businesses to pay for enhanced listings, which do not affect the reviews and ratings. Product review sites may be supported by providing affiliate links to the websites that sell the reviewed items, which pay the site on a per-click or per-sale basis.
Familiar fraud carries an emotional charge that fraud perpetrated by a stranger doesn’t, but you should still report it because the negative impact to your credit score and your life can be ...
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