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Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
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Template callbacks allow the modification of the software's web pages without requiring extensive knowledge. Seamless email integration is another primary interface to RT and is often the only interface many guest users see. The email system includes support for auto-responses, attachments, and full customization of all the rules which govern ...
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Anthology Inc. Company type Privately held Industry Educational technology Founded January 21, 1997 ; 27 years ago (1997-01-21) Washington, D.C., U.S. Founders Stephen Gilfus Daniel Cane Michael Chasen Matthew Pittinsky Headquarters Reston, VA, U.S. Number of locations 18 Area served Worldwide Services Platform and enterprise consulting, managed hosting, student and training services, online ...
Where a student goes to school touches numerous aspects of his or her life, from academic studies to social activities and beyond. Considering the importance of this decision, prospective students ...
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