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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Status codes are issued by a server in response to a client's request made to the server. Unless otherwise stated, all status codes described here is part of the current SMTP standard, RFC 5321. The message phrases shown are typical, but any human-readable alternative may be provided.
If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".
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The server is unwilling to process the request because either an individual header field, or all the header fields collectively, are too large. [24] 451 Unavailable For Legal Reasons (RFC 7725) A server operator has received a legal demand to deny access to a resource or to a set of resources that includes the requested resource. [25]
When sending an e-mail, the service from which the e-mail is sent may be unable to reach the destination address. In such case, the sender would receive a bounce message from their own mail server. Common causes for mail servers being unable to reach a destination: Unable to resolve the destination address. For example, if the domain name does ...
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.