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Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close. If you need to remove and re-add your AOL account, please view the Outlook for Windows video above.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
When creating an app password, use a browser that you've used to sign into AOL Mail for several days in a row and avoid using Incognito mode. If this isn’t successful, use webmail or the official AOL App to access your email. Customer care can’t override this process of determining App Password creation eligibility.
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In computing, the Post Office Protocol (POP) is an application-layer Internet standard protocol used by e-mail clients to retrieve e-mail from a mail server. [1] Today, POP version 3 (POP3) is the most commonly used version. Together with IMAP, it is one of the most common protocols for email retrieval.
Secure Password Authentication (SPA) is a proprietary Microsoft protocol used to authenticate Microsoft email clients with an electronic mail server when using the Simple Mail Transfer Protocol (SMTP), Post Office Protocol (POP), or Internet Message Access Protocol (IMAP). [1]
Sender Policy Framework (SPF) is an email authentication method that ensures the sending mail server is authorized to originate mail from the email sender's domain. [1] [2] This authentication only applies to the email sender listed in the "envelope from" field during the initial SMTP connection.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.