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Make sure you have a T-Mobile SIM inserted or T-Mobile eSIM setup on the device. Access the Play Store and download the T-Mobile Device Unlock (Pixel) app. Open the app and choose Check eligibility. Select Permanent Unlock, then wait for the unlock to complete. Restart your device.
Once a device becomes eligible for unlocking (eligibility criteria are described below), T-Mobile will automatically and remotely unlock the device within two business days if device supports remote unlock.
Bringing your own phone to T-Mobile is an easy way to switch. Use these steps and check your IMEI compatibility, and activate your device online today.
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T-Mobile may need proof of purchase or some additional information, but most of the time the unlock process is seamless and easy. If you are on a postpaid account, the unlock requirements are pretty straightforward.
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T-Mobile can't provide an unlock code, contact the original carrier to request an unlock code. If your device isn't compatible after using these steps, you can trade in your current device and upgrade your device to a T-Mobile phone or tablet.
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5G phones are now available at T-Mobile retail stores. You can also order these devices online here and through your Team of Experts by dialing 611 from your T-Mobile phone or 1-877-413-5903.
Permanent unlock allows your phone to use a SIM card from a different carrier. Choose a device unlock type. The device requests and completes the unlock. Once the unlock is done, restart the device. Your Samsung Galaxy S23 has been network unlocked.