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We are here for you 24 hours a day. Track your Order; 1.800.SEND.FTD (1.800.736.3383) Contact Us; Facebook
How can I track FTD order status? You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email.
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For product inquiries, order tracking, customer care questions, or to unsubscribe from our mailing list, please visit customer service for the brand of your order: FTD.com: www.ftd.com/customer-service | (800) SEND-FTD. ProFlowers: www.proflowers.com/customer-service | (800) 580-2913
After your order has shipped utilizing an overnight carrier, tracking numbers are sent to you via email. Tracking numbers can also be located online at www.ftdflowerexchange.com under “My Account”.
Your Orders. Track an Order. I Have an Issue With My Order. To modify or cancel an order before it’s delivered, please contact us by clicking the ‘chat’ icon in the lower right-hand corner of your screen or call 1-800-736-3383.
CONTACT US. You can check out our FAQs for some quick answers for the basics. WE'RE HERE TO HELP! How do you want to connect? Email Phone Call. * WHAT'S YOUR EMAIL? CAN WE HAVE YOUR NAME? HOW ABOUT YOUR FTD MEMBER CODE? WE'RE ALL EARS! Tell us what's on your mind so we can help. Thank you for your message. We will email you back shortly.
Where do I find my tracking numbers? After your order has shipped utilizing an overnight carrier, tracking numbers are sent to you via email. Tracking numbers can also be located online at www.ftdflowerexchange.com under “My Account”.
Issue With My Order Let us make your gifting experience right! Please submit your issue by completing the form below. ORDER INFORMATION