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Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have ...
In August 2008, The Boston Globe reported that DirecTV received 20,000 complaints in less than three years to the Better Business Bureau on DirecTV slipping in cancellation fees. [130] In August 2010, the BBB reported that it had received 39,000 complaints against DirecTV in the previous three years, and the BBB gave it an F (failing) grade.
If a business doesn't clear up a pattern of complaints, BBB lowers that company's letter grade or puts custom language on its profile to warn the public about the potential problem, McGovern said.
Complaints lodged with the BBB fell about 7%, to 927,000. In practical terms, those numbers suggest that more Americans are being smart about their shopping, looking into businesses' reputations ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
DirecTV filed a complaint with the Federal Communications Commission on Saturday night accusing Disney of negotiating in bad faith. Disney channels, including ESPN and ABC-owned stations in nine markets, have been off DirecTV since the evening of Sept. 1. That meant DirecTV customers were blacked out from viewing most college football games and ...
Show comments. The impasse between DirecTV and Disney over a new carriage agreement has become more heated as it entered its second week. DirecTV filed a complaint with the Federal Communications ...