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T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.
Visit mytmoclaim.com using a web browser. Select File or Track a Claim. Follow the step-by-step instructions presented in the app. You will need to log with your T-Mobile ID. Need additional help with your claim? Call Assurant at 1-866-866-6285.
If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number). Your device's serial number (IMEI) is 15 digits long.
File, Track, or Continue Claim. Use chat to get answers to your questions or to connect with a live agent. You can also check out our FAQs. Chat Now. FAQs. Upload Document.
Easy online self-serve access is available at mytmoclaim.com. You can also file a claim by using the ® Protection<360> app or by calling 1-866-866-6285. For loss/theft claims, you may need to call T-Mobile to suspend service. You may be required to disable the Find My/Find My iPhone feature prior to making a claim and before sending
Protection<360>® benefits. Device replacement in the event of loss/theft. Device repairs or replacements for hardware service issues (mechanical breakdown). Screen repair is available through Assurant’s Repair Network. Call Assurant to make an appt at one of the Phone Repair locations. If you purchase Protection<360>, Apple® may provide ...
Visit the FAQs section of mytmoclaim.com to find handy info such as where to locate prepaid materials to return an original device. Reach out and let us know if your lost or stolen device is recovered.
Need help with your Assurant claim or policy? You are in the right place if you need help filing a claim, checking on a claim status, or product support.
T-Mobile Premium Handset Protection, provided by Assurant. Go paperless with electronic documents.
T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.