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A vertical service code (VSC) is a sequence of digits and the signals star (*) and pound/hash (#) dialed on a telephone keypad or rotary dial to access certain telephone service features. [1] Some vertical service codes require dialing of a telephone number after the code sequence.
As of January 2012, Sprint charges 20 cents per minute for unconditional call forwarding; conditional call forwarding is included, however. [4] Some carriers (including Verizon Wireless) use *71 for conditional forwarding although this is not standard. [5] Sometimes, to deactivate call forwarding, *720 will work on cellphones. [citation needed]
ETSI and 3rd Generation Partnership Project (3GPP) standards, such as GSM and LTE, define supplementary service codes that make it possible to query and set certain service parameters (e.g., call forwarding) directly from mobile devices.
USSD on a Sony Ericsson mobile phone (2005). Unstructured Supplementary Service Data (USSD), sometimes referred to as "quick codes" or "feature codes", is a communications protocol used by GSM cellular telephones to communicate with the mobile network operator's computers.
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To activate Remote Access to Call Forwarding, a subscriber calls a provider-supplied Remote Access Directory Number, enters the telephone number of the line to be redirected along with a personal identification number (PIN), a vertical service code (such as 72# or *73) and the number to which the calls are to be forwarded.