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Never use the number the caller gave you; it’ll take you to the scammer. Never access your online accounts on a public Wi-Fi network. If someone asks you for your verification code, don’t engage.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
One of the scams hitting many cell phones is a form of phishing that is called, “smishing.” The text might say, “Jonathan, urgent notice for your USPS package 97OR442 Available for pick 8:55 ...
• Don't fall for phishing scams - Don't click links you're unsure about, even from friends. • Check your login activity - Check the recent activity on your account for unusual logins. • Delete security questions - It's more secure to add an email address or phone number to secure your account; remove your questions if you haven't already.
The best way to protect yourself against email phishing scams is to avoid falling victim to them in the first place. "Simply never take sensitive action based on emails sent to you," Steinberg says.