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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

3. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below. Install Desktop Gold.

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

5. Download attachments in AOL Mail

   help.aol.com/articles/download-attachments-in...

   Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments

6. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   The image sent may have been sent as an attachment rather than an embedded image. If the image is sent as an attachment, you'll need to download it before you can view the image. Reset your web settings. Sometimes installing multiple browsers can result in your web settings getting changed.

7. Download and install the AOL Shield Pro browser

   help.aol.com/articles/how-to-download-and...

   Click Download For Free. Click Get the Free Browser. Depending on your browser, follow the prompts below. To install AOL Shield Pro on Google Chrome, right click the AOL Shield Pro install file to open. To install AOL Shield Pro on Microsoft Edge or Internet Explorer, click Run. To install AOL Shield Pro on Firefox, click Save File. The ...

8. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

9. Download your email from AOL Mail with IMAP

   help.aol.com/articles/download-your-email-from...

   Some apps default to only download a preview or snippet of your emails until an email is opened. Make sure your app is set to download the full contents of your email for offline use. • Limitations for large folders - Folders containing upwards of 1 million or more emails will have issues downloading all the messages. To resolve this, move ...