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As a bonus, you'll find a story further down, about how one customer's viral interaction with an AI customer service bot went hilariously off-script, prompting a delivery company to do damage control.
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FTD LLC [2] also known as Florists' Transworld Delivery, is a floral wire service, retailer, and wholesaler based in Downers Grove, Illinois, in the United States.FTD was founded as Florists' Telegraph Delivery in 1910, to help customers send flowers remotely on the same day by using florists in the FTD network who are near the intended recipient.
1-800-Flowers.com, Inc. [1] is a floral and foods gift retailer and distribution company in the United States. The company's focus, except for Mother's Day and Valentine's Day , is on gift baskets. They also use the name 1-800-Baskets.com . [ 1 ]
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A flower arrangement or other floral gift is not purchased from a supplier unless a customer requests the item. The flowers or other floral gift are supplied to them at a discount. The profit is therefore the difference between the advertised price which the customer pays and the discounted price at which it is charged to the agent.