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  2. Phone etiquette 101: When it’s rude to be on speaker — and ...

    www.aol.com/news/phone-etiquette-101-rude...

    Never continue a call while you’re at the cash register. Give the clerk your undivided attention. If taking a call is absolutely necessary or if it’s an emergency, it’s OK to ask to take the ...

  3. Operator assistance - Wikipedia

    en.wikipedia.org/wiki/Operator_assistance

    A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...

  4. AOL Dialer: Fix common problems - AOL Help

    help.aol.com/articles/aol-dialer-fix-common-problems

    4. From the Dialing Options screen, check the box labeled, “I have to dial this number to turn off call waiting". 5. Confirm the proper code is listed. For most telephone services, this code is *70. Note: It’s possible your phone company uses a different code or you may not have an active call waiting subscription. In these cases, dialing ...

  5. Telephone call - Wikipedia

    en.wikipedia.org/wiki/Telephone_call

    A telephone call or telephone conversation (or telcon [1] [a]), also known as a phone call or voice call (or simply a call), is a connection over a telephone network between the called party and the calling party. Telephone calls started in the late 19th century, initially relying on analog systems.

  6. Answering machine - Wikipedia

    en.wikipedia.org/wiki/Answering_machine

    A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

  7. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    The voicemail system answered the call and the caller could leave a long, detailed message. As soon as the message was received, the voicemail system would trigger the citizen's pager. When the page was received, the citizen would find a pay phone and call in to pick up the message. This concept was used successfully in South America and South ...

  8. Call processing - Wikipedia

    en.wikipedia.org/wiki/Call_processing

    Call processing in this sense may include the initial greeting of the call (perhaps time-of-day or other factor dependent) to routing the call based on dialed digits or lack thereof. The automated treatment may include routing the call to an Interactive Voice Response System (IVR) , sending the call to a voice mail system , queuing the call ...

  9. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

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