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ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...
Identity management (ID management) – or identity and access management (IAM) – is the organizational and technical processes for first registering and authorizing access rights in the configuration phase, and then in the operation phase for identifying, authenticating and controlling individuals or groups of people to have access to applications, systems or networks based on previously ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
The current Windows user information on the client computer is supplied by the web browser through a cryptographic exchange involving hashing with the Web server. If the authentication exchange initially fails to identify the user, the web browser will prompt the user for a Windows user account user name and password.
In order to perform effective and efficient service integration and management, multi-sourcing clients require key IT capabilities. They need to build and continuously improve these capabilities for performing successful service integration and management. In total, research identifies six key IT capabilities that clients should build and optimize.
Sysadmins must understand the behavior of software in order to deploy it and to troubleshoot problems, and generally know several programming languages used for scripting or automation of routine tasks. A typical sysadmin's role is not to design or write new application software but when they are responsible for automating system or application ...
In March 2012, [10] a research paper reported an extensive study on the security of social login mechanisms. The authors found 8 serious logic flaws in high-profile ID providers and relying party websites, such as OpenID (including Google ID and PayPal Access), Facebook, Janrain, Freelancer, FarmVille, and Sears.com. Because the researchers ...