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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device. Alert and human intervention: for events that requires human intervention, the event needs to be escalated.

  3. List of PDF software - Wikipedia

    en.wikipedia.org/wiki/List_of_PDF_software

    As with Adobe Acrobat, Nitro PDF Pro's reader is free; but unlike Adobe's free reader, Nitro's free reader allows PDF creation (via a virtual printer driver, or by specifying a filename in the reader's interface, or by drag-'n-drop of a file to Nitro PDF Reader's Windows desktop icon); Ghostscript not needed. PagePlus: Proprietary: No

  4. Evince - Wikipedia

    en.wikipedia.org/wiki/Evince

    Evince (/ ˈ ɛ v ɪ n s /), also known as GNOME Document Viewer, is a free and open-source document viewer supporting many document file formats including PDF, PostScript, DjVu, TIFF, XPS and DVI. It is designed for the GNOME desktop environment .

  5. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL (previously and also known as Information Technology Infrastructure Library) is framework with set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  6. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    According to the SIAM Body of Knowledge, [5] the term ‘service integration and management’ or SIAM, and the concept of SIAM as a management methodology originated in around 2005 from within the UK public sector, which was also the source of other best practice methodologies such as ITIL®.

  7. Security information and event management - Wikipedia

    en.wikipedia.org/wiki/Security_information_and...

    Log management: Focus on simple collection and storage of log messages and audit trails. [8] Security information management : Long-term storage as well as analysis and reporting of log data. [20] Security event manager : Real-time monitoring, correlation of events, notifications and console views.

  8. IT Service Management Forum - Wikipedia

    en.wikipedia.org/wiki/IT_Service_Management_Forum

    The IT Service Management Forum (itSMF) is an independent, international, not-for-profit organization of IT service management (ITSM) professionals worldwide. [1] Around the operation of IT services the itSMF collects, develops and publishes best practices, supports education and training, discusses the development of ITSM tools, initiates advisory ideas about ITSM and holds conventions.

  9. Security event management - Wikipedia

    en.wikipedia.org/wiki/Security_event_management

    The key feature of a Security Event Management tool is the ability to analyse the collected logs to highlight events or behaviors of interest, for example an Administrator or Super User logon, outside of normal business hours. This may include attaching contextual information, such as host information (value, owner, location, etc.), identity ...