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The negative-state relief model of helping [11] states that people help because of egoism. Egoistic motives lead a person to help others in bad circumstances in order to reduce personal distress experienced from knowing the situation of the people in need. Helping behavior happens only when the personal distress cannot be relieved by other actions.
Social support can be categorized and measured in several different ways. There are four common functions of social support: [9] [10] [11] Emotional support is the offering of empathy, concern, affection, love, trust, acceptance, intimacy, encouragement, or caring.
Early research recognized the role of communication in helping others specifically as a role of social support, which also garnered quite a bit of attention in this time period. As a form of social support, scholars found that, unlike the sociological and psychological perspectives of social support, the supportive communication aspect served a ...
Peer support occurs when people provide knowledge, experience, emotional, social or practical help to each other. [1] It commonly refers to an initiative consisting of trained supporters (although it can be provided by peers without training), and can take a number of forms such as peer mentoring, reflective listening (reflecting content and/or feelings), or counseling.
In online support groups, people must have the desire to support and help each other, and many times participants go on the sites in order to get help themselves or are limited to a certain subgroup. An additional benefit to online support groups is that participation is asynchronous.
Perceived needs are defined by what people think about their needs; each standard changes with each respondent. Expressed needs are defined by the number of people who have sought help and focuses on circumstances where feelings are translated into action. A major weakness of expressed needs assumes that all people with needs seek help.
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Another physiological boundary is the difference between the slow rate of most speech and the brain's ability to process that information. Typically, the brain can process around 500 words per minute while the average rate of speech for speakers is 125 words per minute. This difference make it easy for the mind to wander. [23]