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If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
If the delivery failure message says the account doesn't exist double check the spelling of the address you entered. A single misplaced letter could cause a delivery failure. If the message keeps getting bounced back, make sure the account is closed or hasn't been moved.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Click “Home” > “Parameter” > “View All Outlook Settings” Click “Email” > “Junk Email” > “Filters” Type the sender’s name under “Blocked Senders” How to block emails ...
Block email addresses. 1. Open an email or select it from your mailbox. 2. Click the More icon. 2. Click Block Senders. 2. Optionally, select to also delete emails you've received from the sender.
If, under the messages you’ve sent after that, you don’t see that “delivered” notification, that could mean that person has blocked you. Maybe you did one of the things you shouldn’t be ...
Are important emails not showing up in your Inbox? Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.