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  2. Cooling-off period (consumer rights) - Wikipedia

    en.wikipedia.org/wiki/Cooling-off_period...

    For example, in the European Union the Consumer Rights Directive of 2011 obliges member states to give purchasers the right to return goods or cancel services purchased from a business away from a normal commercial premises, such as online, mail order, or door-to-door, with limited exceptions, within two weeks or one year if the seller did not ...

  3. Consumer Bill of Rights - Wikipedia

    en.wikipedia.org/wiki/Consumer_Bill_of_Rights

    The right to consumer education states that consumers should be able to acquire knowledge and skills needed to make informed, confident choices about goods and services while being aware of basic consumer rights and responsibilities and how to act on them.

  4. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    The popularity of online shopping continues to erode sales of conventional retailers. For example, Best Buy, the largest retailer of electronics in the U.S. in August 2014 reported its tenth consecutive quarterly dip in sales, citing an increasing shift by consumers to online shopping. [51] Amazon.com has the largest market share in the United ...

  5. Understanding consumer rights and knowing how to avoid ... - AOL

    www.aol.com/understanding-consumer-rights...

    This is an online webinar featuring representatives from the Office of the Ohio Consumers’ Counsel, Ohio Attorney General’s office, Federal Trade Commission and U.S. Postal Inspection Service.

  6. Economy Explained: What Are Consumer Rights? - AOL

    www.aol.com/news/economy-explained-consumer...

    On March 15, 1962, President John F. Kennedy said, "If consumers are offered inferior products, if prices are exorbitant, if drugs are unsafe or worthless, if the consumer is unable to choose on an...

  7. Shopping - Wikipedia

    en.wikipedia.org/wiki/Shopping

    The B2C (business to consumer) process has made it easy for consumers to select any product online from a retailer's website and to have it delivered relatively quickly. Using online shopping methods, consumers do not need to consume energy by physically visiting physical stores. This way they save time and the cost of traveling.

  8. How Consumer Rights Benefit You - AOL

    www.aol.com/news/consumer-rights-benefit...

    On March 15, 1962, President John F. Kennedy said, "If consumers are offered inferior products, if prices are exorbitant, if drugs are unsafe or worthless, if the consumer is unable to choose on an...

  9. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    Consumer interests can also serve consumers, consistent with economic efficiency, but this topic is treated in competition law. Consumer protection can also be asserted via non-government organizations and individuals as consumer activism. Efforts made for the protection of consumer's rights and interests are: The right to satisfaction of basic ...