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In 2021, COTA introduced a new fare system, based on the Transit app, which caps fares at $4.50 per day or $62 per month. The agency is also transitioning to cash-free fares, though it added about 400 retailers in Central Ohio into a network, allowing riders to add cash to their accounts at the retail stores. [32]
The Central Ohio Transit Authority (COTA) operates 41 fixed-route bus services throughout the Columbus metropolitan area in Central Ohio.The agency operates its standard and frequent bus services seven days per week, and rush hour service Monday to Friday. [1]
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From July to November 2019, COTA renovated the first-floor lobby and information desk into a "customer experience center", at a cost of $2.3 million. Aiming to attract more riders inside, the agency installed a large overhead screen describing fares and COTA services, along with touch-screen information kiosks, digital ticket machines, and a ...
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