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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

3. Why am I asked to verify my account after signing in?

   help.aol.com/articles/why-am-i-asked-to-verify...

   This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!

4. Locked out of your email? Here's how to change and recover ...

   www.aol.com/news/change-gmail-password-heres...

   Navigate to this link to begin account recovery.2. Use one of the account recovery options, such as requesting an email be sent to an assigned recovery email, receiving a text message, using the ...

5. What to do if locked out of Gmail, and what to do now if you ...

   www.aol.com/news/2010-06-03-what-to-do-if-locked...

   Here's how to recover your Gmail account, and what you can do now, to make a future recovery easier. ... choose, "My account has been compromised" and you will be directed to the Gmail account ...

6. Recognize a hacked AOL Mail account

   help.aol.com/.../recognize-a-hacked-aol-mail-account

   Know the warning signs and what to do if your account has been compromised. Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page.

7. Follow These Steps if You’ve Been Hacked

   www.aol.com/products/blog/follow-these-steps-if...

   Check your credit report – If a hacker sets up a new account in your name, chances are that you won’t notice until you check your credit history. If you detect suspicious activity, contact the ...

8. Use AOL Certified Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-aol-certified-mail

   When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.

9. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.