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In 2011, Chegg acquired Zinch, a scholarship search and networking service for high school students and college recruiters, and continues to offer the service, under the Chegg brand name. [30] Chegg acquired software company 3D3R in late 2011 to develop its digital textbook product, kickstart its mobile product group, and open an engineering ...
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On 3 June 2014, Chegg announced that it purchased InstaEDU for $30 million in cash, and that it planned to keep the InstaEDU service active as part of the purchase. [6] In 2017, Chegg partnered with Sallie Mae to provide student borrowers access to Chegg Tutors. [7] In late 2020, Chegg announced that Chegg Tutors would be discontinued in 2021.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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