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  2. Sales and operations planning - Wikipedia

    en.wikipedia.org/wiki/Sales_and_operations_planning

    The Sales and Operations planning process has a twofold scope. The first scope is the horizontal alignment in order to balance the supply and demand through integration between the company departments and with suppliers and customers. The second aim is the vertical alignment amid strategic plan and the operational plan of a company. [2]

  3. Qualified prospect - Wikipedia

    en.wikipedia.org/wiki/Qualified_prospect

    Salespeople encounter a multitude of objections in their attempts to connect with and qualify prospects. These objections are a chance to explain the value of the product or service to try to qualify the prospect and close the sale. [2] Sales prospecting is the process to reach out to a potential customer. It is the first part of a sales process.

  4. Growth planning - Wikipedia

    en.wikipedia.org/wiki/Growth_planning

    A business plan focuses on the business goals and background information about the organization and key team members. It is commonly developed for a 3-5 year time frame and is useful when seeking external funding from either banks or investors. On the other hand, a growth plan is short term, typically 1–2 years or less.

  5. Business plan - Wikipedia

    en.wikipedia.org/wiki/Business_plan

    Preparing a business plan draws on a wide range of knowledge from many different business disciplines: finance, human resource management, intellectual property management, supply chain management, operations management, and marketing, among others. [11] It can be helpful to view the business plan as a collection of sub-plans, one for each of ...

  6. Business model canvas - Wikipedia

    en.wikipedia.org/wiki/Business_Model_Canvas

    The business model canvas is a strategic management template used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.

  7. Purchase funnel - Wikipedia

    en.wikipedia.org/wiki/Purchase_funnel

    It highlights the importance of continuous customer satisfaction as a means to drive business growth, focusing on delivering consistent, exceptional customer experiences. [ 18 ] Bow Tie Funnel : An adaptation of the traditional funnel, the Bow Tie Funnel acknowledges the dynamic and non-linear interactions of customers with brands.

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This can happen because a business prioritizes customers who are more profitable, more relationship-orientated or tend to have increased loyalty to the company. Although focusing on such customers by itself is not a bad thing, it can leave other customers feeling left out and alienated potentially decreasing profits because of it. [79]

  9. Customer Profitability Analysis - Wikipedia

    en.wikipedia.org/wiki/Customer_Profitability...

    Customer Profitability Analysis (in short CPA) is a management accounting and a credit underwriting method, allowing businesses and lenders to determine the profitability of each customer or segments of customers, by attributing profits and costs to each customer separately. CPA can be applied at the individual customer level (more time ...