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On 1 July 2008, BTTB transformed to a government-owned Public Limited Company under a new name of Bangladesh Telecommunications Company Limited BTCL. [1] BTCL has launched a 24-hour call centre for customers. Customers in Dhaka will be able to call the number and reach the BTCL for enquiry, according to a company media release. [2]
A 2009 study by the Boston Consulting Group found that the number of Internet subscribers in Bangladesh is likely to reach 18.3 million by 2020, equivalent to a 32 percent household Internet penetration, which will result in a 2.6 percent contribution to the country's GDP while creating 129,000 more jobs, the research added.
The dial plan type in Bangladesh is closed, and "0" is the Trunk prefix. When dialling a Bangladesh number from inside Bangladesh, the format is: "0 – Area/operator code (X) – subscriber number (N)" When dialling a Bangladesh number from outside Bangladesh, the format is: "+880 – Area/operator code (X) – subscriber number (N)"