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The SPSO is responsible for looking at complaints made by individual members of the Scottish public about most organisations providing public services in Scotland including councils, the National Health Service, housing associations, the Scottish Government and its agencies and directorates, universities and colleges, prisons and most Scottish ...
Following the establishment of NHS Direct in England, Susan Deacon Minister for Health and Community Care announced in December 2000 that a 24-hour helpline service would be set up for Scotland. [7] [8] NHS 24 was established as a Special Health Board on 6 April 2001 [9] under the NHS 24 (Scotland) Order 2001, although the overall aims for ...
The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
The Patient Safety Commissioner for Scotland is a public office to provide scrutiny of care that is independent of both government and the health service.. The commissioner will "advocate for systemic improvement in the safety of health care, including forensic medical examinations, in Scotland and promote the importance of the views of patients and other members of the public in relation to ...
Public bodies of the Scottish Government (Scottish Gaelic: Buidhnean Poblach Riaghaltas na h-Alba) are organisations that are funded by the Scottish Government.They form a tightly meshed network of executive and advisory non-departmental public bodies ("quangoes"); tribunals; and nationalised industries.
The Patient Advice and Liaison Service (PALS), also known as the Patient Advice and Support Service (PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...
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The National Health Service (Scotland) Act 1947 (10 & 11 Geo. 6.c. 27) came into effect on 5 July 1948 and created the National Health Service in Scotland.Though the title 'National Health Service' implies one health service for the United Kingdom, in reality one NHS was created for England and Wales, accountable to the Secretary of State for Health and a separate NHS was created for Scotland ...