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The 2016 ACSI survey placed Comcast in the bottom half (11th out of 14) of Internet Service Providers and 8th out of 13 on subscription television service. [12] The 2016 Consumer Reports' telecom service Ratings reported that Comcast was among the bottom dwellers in overall customer satisfaction. [13]
In 2017–2018, the CCTS handled 14,272 complaints from consumers and resolved 92 per cent of these complaints. During this period, 41.5% of complaints were related to wireless service, 29.2% in regards to internet services and 10.6% for television services. [7]
Comcast Corp. v. FCC, 600 F.3d 642 (D.C. Cir., 2010), is a case at the United States Court of Appeals for the District of Columbia holding that the Federal Communications Commission (FCC) does not have ancillary jurisdiction over the content delivery choices of Internet service providers, under the language of the Communications Act of 1934. [1]
Two internet companies racing to install their lines just got the go-ahead to get back to work — but complaints about the work persist. Complaints of torn-up yards halted fiber internet ...
The new labels, which go live beginning Wednesday and that all major internet service providers ... FCC officials will be monitoring for evidence or consumer complaints about non-compliance, which ...
However, broadband providers were permitted to engage in "reasonable network management." [60] On August 1, 2008, the FCC formally voted 3-to-2 to uphold a complaint against Comcast, the largest cable company in the US, ruling that it had illegally inhibited users of its high-speed Internet service from using file-sharing software. The FCC ...
Verizon Communications Inc. v. Federal Communications Commission, 740 F.3d 623 (D.C. Cir., 2014), was a case at the U.S. Court of Appeals for the D.C. Circuit vacating portions of the FCC Open Internet Order of 2010, which the court determined could only be applied to common carriers and not to Internet service providers. [1]
Jane Doe No. 14 v. Internet Brands, Inc., 767 F.3d 894 (2014), is a ruling at the Ninth Circuit Court of Appeals on the legal liability of an Internet service provider for criminal offenses committed by its users. [1] The ultimate ruling in the case has caused confusion over the amount of liability faced by service providers during such incidents.
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