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Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you. Use a secure option to access AOL Mail. Use an app password.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated.
PRIVATE WiFi is a virtual private network (VPN) software that protects your identity and sensitive information by encrypting everything you send and receive over public WiFi networks so that your online activity is invisible to threats.
We are aware some users are having issues accessing their AOL Mail using third-party mail clients. Removing and re-entering your AOL Mail password or app password in the email client should solve this.
If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps. Check your IMAP settings If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct .