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  2. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    RMA/RGA comes before the customer permanently relinquishes ownership of the product to the manufacturer, commonly referred to as a return. A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return.

  3. Warranty - Wikipedia

    en.wikipedia.org/wiki/Warranty

    A warranty is a term of a contract, but not usually a condition of the contract or an innominate term, meaning that it is a term "not going to the root of the contract", [6] and therefore only entitles the innocent party to damages if it is breached, [6] i.e. if the warranty is not true or the defaulting party does not perform the contract in ...

  4. Right to repair - Wikipedia

    en.wikipedia.org/wiki/Right_to_repair

    The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...

  5. Automotive warranty - Wikipedia

    en.wikipedia.org/wiki/Automotive_warranty

    Warranty claims are important for consumers because they help mitigate the cost of repairs due to manufacturing defects or other covered issues. [4] For manufacturers, managing warranty claims efficiently is crucial for customer satisfaction and maintaining brand reputation. [citation needed] Filing an automotive warranty claims can be very ...

  6. Home warranty vs. homeowners insurance - AOL

    www.aol.com/finance/home-warranty-vs-homeowners...

    Homeowners warranty insurance, commonly known as a home warranty, is a service contract that covers repairs or replacements of major home systems and appliances due to wear and tear. It differs ...

  7. Product liability - Wikipedia

    en.wikipedia.org/wiki/Product_liability

    Warranty claims historically required privity between the injured party and the manufacturer or seller; in plain English, they must be dealing directly with one another. As noted above, this requirement was demolished in the landmark Henningsen case. Breach of warranty-based product liability claims usually focus on one of three types:

  8. Magnuson–Moss Warranty Act - Wikipedia

    en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act

    Magnuson–Moss Warranty Act; Long title: An Act to provide disclosure standards for written consumer product warranties against defect or malfunction; to define Federal content standards for such warranties; to amend the Federal Trade Commission Act in order to improve its consumer protection activities; An Act to provide minimum disclosure standards for written consumer product warranties ...

  9. Extended warranty - Wikipedia

    en.wikipedia.org/wiki/Extended_warranty

    The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer. Extended warranties cost extra and for a percentage of the item's retail price. Some extended warranties that are purchased for multiple years state in writing that during the first year, the consumer must still deal with the manufacturer in ...