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  2. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    The output received by the customer as a result of the service provided is the main focus of the service level agreement. Service level agreements are also defined at different levels: Customer-based SLA: An agreement with an individual customer group, covering all the services they use. For example, an SLA between a supplier (IT service ...

  3. Service-level objective - Wikipedia

    en.wikipedia.org/wiki/Service-level_objective

    The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.

  4. Stereolithography - Wikipedia

    en.wikipedia.org/wiki/Stereolithography

    Stereolithography (SLA or SL; also known as vat photopolymerisation, [1] optical fabrication, photo-solidification, or resin printing) is a form of 3D printing technology used for creating models, prototypes, patterns, and production parts in a layer by layer fashion using photochemical processes by which light causes chemical monomers and ...

  5. Master service agreement - Wikipedia

    en.wikipedia.org/wiki/Master_service_agreement

    A master service agreement, sometimes known as a framework agreement, is a contract reached between parties, in which the parties agree to most of the terms that will govern future transactions or future agreements.

  6. Operational-level agreement - Wikipedia

    en.wikipedia.org/wiki/Operational-level_agreement

    An operational-level agreement (OLA) defines interdependent relationships in support of a service-level agreement (SLA). [1] The agreement describes the responsibilities of each internal support group toward other support groups, including the process and timeframe for delivery of their services.

  7. Y.1564 - Wikipedia

    en.wikipedia.org/wiki/Y.1564

    ITU-T Y.1564 is designed to serve as a network service level agreement (SLA) validation tool, ensuring that a service meets its guaranteed performance settings in a controlled test time, to ensure that all services carried by the network meet their SLA objectives at their maximum committed rate, and to perform medium- and long-term service testing, confirming that network elements can properly ...

  8. Muscle cramps are a pain. These expert-approved tips can help ...

    www.aol.com/muscle-cramps-pain-expert-approved...

    At one point or another, we’ve all experienced the unexpected, intense pain of a muscle cramp. Muscle cramps, also known as muscle spasms or charley horses, are the involuntary contraction of ...

  9. 3D printing processes - Wikipedia

    en.wikipedia.org/wiki/3D_printing_processes

    Computer-Aided Design (CAD) model used for 3D printing. The manual modeling process of preparing geometric data for 3D computer graphics is similar to plastic arts such as sculpting. 3D scanning is a process of collecting digital data on the shape and appearance of a real object, creating a digital model based on it.