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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Although conferred in English, the degree may be abbreviated in Latin (viz., compare Latin Ed.D. used for either Doctor of Education or Educationis Doctor; and M.D., used for both Medicinae Doctor and Doctor of Medicine, the latter which can also be abbreviated D.M.). Doctor of Juridical Science: S.J.D. An academic, not a professional designation.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
[1] [3] In North America, the term résumé (also spelled resume) is used, referring to a short career summary. [ 4 ] [ 5 ] The term curriculum vitae and its abbreviation, CV, are also used especially in academia to refer to extensive or even complete summaries of a person's career, qualifications, and education, including publications and ...
Motivational skills are required as they need to motivate junior employees and represent the company as efficient to the general public and the clients. [4] In any company when working as an account executive, each agency will be expecting and looking for different sets of skills from the employees. It is important that they have developed the ...
initialism = an abbreviation pronounced wholly or partly using the names of its constituent letters, e.g., CD = compact disc, pronounced cee dee; pseudo-blend = an abbreviation whose extra or omitted letters mean that it cannot stand as a true acronym, initialism, or portmanteau (a word formed by combining two or more words).
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