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Instead of using Windows factory reset, I recommend using the HP Cloud Recovery Tool from Microsoft Store to factory reset your device. Unlike Windows factory reset, this is more efficient for factory resetting an HP laptop. Not to mention, it's not from a third-party developer, it's from HP, so it's completely safe to use.
To reset Windows to the factory settings without login to Windows, please hold Shift on the login screen > Restart > On the Choose an option screen, click Troubleshoot > Reset your PC. But it asks you to enter the user credentials.
Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10. If you have problems booting from a boot disc, you may have UEFI BIOS: Insert the Bootable Installation Media, then go into your BIOS and make the following changes: 1. Disable Secure Boot.
I am Dave, I will help you with this. Restart your PC, if you cannot access the Start menu to shut down, on your Desktop, press Alt + F4 to open the Shut Down dialog. Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down. Do this twice.
Hold down the shift key on your keyboard while clicking the Power button on the screen. Continue to hold down the shift key while clicking Restart. Continue to hold down the shift key until the Advanced Recovery Options menu appears. Click Troubleshoot. Click Reset this PC. Click Keep my files. Choose your account.
Give this a try first to see if it works, if not, move to the next option. Power on and off your computer three times. On the third time, your computer will boot into the Advanced Recovery environment. Click Advanced Options. Click Troubleshoot. Click Reset this PC. Click Keep my files. Choose your account. Enter your password.
Click on the Power button on the login screen. 2. Press and hold the SHIFT key on keyboard and simultaneously click on Restart option. 3. Once your PC restarts, on the Choose an optionscreen, tap or click Troubleshoot. If you don't see the Startup Settings option, tap or click Advanced options. 4.
Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.
Open those folders and check inside Pictures, Documents . . . etc. and see if your files are there. If your files are there: Create a new user profile with Admin privileges. Log into the new user profile. Copy all your data from the old profile to the new profile (Documents Library, Pictures Library . . . etc.)
I did another clean installation of windows (wiping all my data again) but still no use. Now I have no apps or antivirus or any other files in my drives but only windows. Things that I've tried till now: 1. Running check disk : chkdsk.exe /f /r . 2. Disabling windows defender. 3. Disabling windows search in services. 4. Disabling windows update. 5.