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Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
Pradhan Mantri Gramin Aawas Yojana (lit. ' Prime Minister's Rural Housing Scheme ') is a social welfare programme under the Ministry of Rural Development, Government of India, to provide housing for the rural poor in India. [1]
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
The Pakistan Citizen's Portal (PCP) is a Pakistani government agency. It began as a government-owned mobile application for the citizens of Pakistan through which they can lodge their complaints with the government.
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Jago Grahak Jago (transl. Wake up Customer Wake up) is a consumer awareness program launched in 2005 by the Ministry of Consumer-Government of India.Under this scheme, various channels were created to spread awareness about consumer rights and to put an end to malpractices by merchants.
Common Service Centres (CSCs) are a key component of the Digital India initiative launched by the Government of India. [1] These centres aim to provide essential government and non-government services to citizens, particularly in rural and remote areas, through digital means.