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Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]
The anti-defection law enshrined through the introduction of the Tenth Schedule in the Constitution of India comprises 8 paragraphs. The following is a brief summary of the contents of the law: Paragraph-1: Interpretation. This section handles the definitions of distinct terms applied in laying out the legislation.
This act is also focused on continuing the formally defined institutions created by the COPRA,1986 to take up cases and decisions related to consumer protection. It allows the central government to move away the burden of establishing consumer protection laws from the parliament and the burden of litigation from the courts; by providing an alternate pathway for the governments and citizens ...
Consumer Protection Act 1986 (COPRA) was an Act by the Parliament of India elected to protect the interests of consumers in India. It was replaced by the Consumer Protection Act, 2019. It was made for the establishment of consumer councils and other authorities for the settlement of consumer's dispute and matters connected with it.
[1] [4] It was chartered by the government of Rajiv Gandhi as the Tenth Schedule of the Constitution of India. [3] The Anti-Defection Act, applicable to both Parliament and state assemblies, specifies the process for the Presiding Officer of a legislature to disqualify a legislators on grounds of defection based on a petition by any other ...
The Indian Constitution is the most amended national constitution in the world. [3] The Constitution spells out governmental powers with so much detail that many matters addressed by statute in other democracies must be addressed via constitutional amendment in India. As a result, the Constitution is amended roughly twice a year.
Indian cuisine also features a variety of flatbreads popular in different regions. Patel recommends trying rotli, paratha, and bhakri. And once you've found a great restaurant, don't play it safe ...
More broadly, defection involves abandoning a person, cause, or doctrine to which one is bound by some tie, as of allegiance or duty. [ 2 ] [ 3 ] This term is also applied, often pejoratively, to anyone who switches loyalty to another religion , sports team , political party , or other rival faction.