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Messenger, [11] also known as Facebook Messenger, is an American proprietary instant messaging service developed by Meta Platforms.Originally developed as Facebook Chat in 2008, the client application of Messenger is currently available on iOS and Android mobile platforms, Windows and macOS desktop platforms, through the Messenger.com web application, and on the standalone Facebook Portal ...
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Facebook Messenger is an instant messaging service and software application. It began as Facebook Chat in 2008, [95] was revamped in 2010 [96] and eventually became a standalone mobile app in August 2011, while remaining part of the user page on browsers. [97]
Many companies' chatbots run on messaging apps or simply via SMS. They are used for B2C customer service, sales and marketing. [27] In 2016, Facebook Messenger allowed developers to place chatbots on their platform. There were 30,000 bots created for Messenger in the first six months, rising to 100,000 by September 2017. [28]
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Conversocial was also the first to support Meta's FB, Messenger, Instagram and WhatsApp for business to consumer communications - in 2017 Conversocial became one of the main marketing partners for Facebook and was the first to launch support for these channels on its customer service platform. [4]