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If you use TTY/TDD, call a relay operator first at (800) 662-1220, and ask the operator to call the Telephone Claims Center at (888) 783- 1370. You may claim your weekly benefits Monday through Friday from 7:30 AM until midnight and from 12:01 AM Saturday until midnight on Sunday.
We are ready to answer your call and help with filing a new UI claim, giving updates on a new or existing UI claim or if you have a specific questions about your claim. For questions about your UI claim, call our Telephone Claims Center Monday through Friday, 8 a.m. to 5 p.m. at 888-209-8124.
Callers may ask a friend or relative to help with phone claims if they: Have problems with hearing or speech, or; Have difficulty using the phone for any reason. Hearing Impaired. Have your helper call the Telephone Claims Center at 1-888-783-1370. TTY/TDD
A phone number where we can reach you from 8 am - 5 pm, Monday –Friday Your Alien Registration card number (if you are not a U.S. Citizen and have a card) Names and addresses of all your employers for the last 18 months, including those in other states
Contact the Unemployment Insurance Telephone Claims Center (TCC) staff from 8:00 am to 5:00 pm, Monday through Friday.
If you are living and/or willing to look for work in the state of New York, you may also file your claim by calling the Telephone Claims Center at 1-888-209-8124 during regular business hours. Otherwise, you should contact the Out of State Resident's Office at 1-877-358-5306 to file your claim.
Associate Commissioner of Outreach and Special Projects. If you are looking for contact information for resident-facing services, please visit this agency's "Contact Us" page here: https://dol.ny.gov/contact-dol. Lars Thompson. Associate Commissioner of Unemployment Insurance. 518-485-1782.
You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI). To file a Shared Work claim or to certify for weekly benefits, please sign in to your account below or create a new account.
Online. Learn about unemployment insurance benefits and apply online. Learn about the Debit Card for Unemployment Insurance. By Phone. Agency: New York State Department of Labor. Division: Unemployment Insurance Division. Phone Number: (888) 209-8124. Business Hours: Monday - Friday: 8 AM - 5 PM.
Call Tel-Service Toll Free: 888-581-5812. If you are deaf or hard of hearing and use a TTY/TDD, you may contact the Telephone Claims Center by calling a relay operator at 800-662-1220. Ask the operator to call. 888-783-1370.