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Learn how to add or disable 2-step verification to sign into your AOL account with an extra security step. You can use phone verification or authenticator app verification to receive a verification code.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
Learn how to troubleshoot common sign-in issues with your AOL account, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, deauthorize devices, and more.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Touch ID is an electronic fingerprint recognition feature by Apple that allows users to unlock devices, make purchases, and authenticate Apple Pay. It was first introduced in iPhones with the iPhone 5s in 2013 and later expanded to iPads, MacBooks, and iMacs.
An authenticator is a means used to confirm a user's identity, [1] [2] that is, to perform digital authentication. A person authenticates to a computer system or application by demonstrating that he or she has possession and control of an authenticator.
AOL may ask you to verify your account after signing in with a code sent to your recovery phone or email if there's something unusual about your sign in or recent activity. This is an important security feature that helps to protect your account from unauthorized access.
Click the + button at the top-left of Authenticator. Add the secret 2FA key to Authenticator using either one of these methods: Use Authenticator to take a screenshot of the QR code: Click the QR code button at the top-right of Authenticator. Position your pointer before the top-left corner of the QR code from "Step 2" of the 2FA setup page.